Not a US tool adapted for India. Built from scratch for the way sales happens here — on WhatsApp, on the phone, in the field.
Callzo requests to be the default Android dialer. Once granted, every single call — incoming or outgoing — flows through Callzo. Auto-logged, auto-recorded, auto-transcribed. Your reps never manually log a call again.
The moment a call ends, Callzo's AI gets to work. Instant transcript, sentiment analysis, key topics detected, objections flagged, and next-action recommendations. Your entire call reviewed in 30 seconds.
Connect your business WhatsApp number via Meta API directly. Every conversation lives in a shared team inbox — assigned, tracked, and managed. When a rep leaves, the conversations stay. Forever.
GPS-verified check-ins at every client location. Route planning with nearby lead discovery. Visit notes and photos. Your field reps stop fabricating Excel sheets at 10pm and start doing real work.
Dial any lead in one tap from the app. No separate dialer needed.
Every call recorded automatically. Stored, searchable, playable.
Full transcript of every call in Hindi and English. Searchable.
Sentiment, objections, next actions — generated automatically post-call.
Connected rate, talk time, best calling hours — all tracked.
Every inbound call logged with caller ID, duration, outcome.
Shared team inbox. Assign, track, resolve. All on business number.
Pre-approved message templates. Send in one tap.
Host and join video calls without leaving the app.
Week view, follow-up queue, daily targets. Never miss a lead.
Verified location check-ins at every client visit. No faking.
Plan multi-stop field routes. Get turn-by-turn to each lead.
Real-time view of every rep's activity. Who's on call right now.
Daily, weekly, monthly reports. Export to PDF or share directly.
Connect to existing CRM or use Callzo's built-in lead manager.
SIM-based calling and default dialer features work on Android only due to iOS restrictions. iPhone users can still use Callzo for WhatsApp management, video meets, field tracking, scheduling, and AI insights. Calling on iOS works via Twilio/Plivo VoIP through CallKit, which gives a native call experience. We recommend Android phones for sales reps who make heavy outbound calls.
All recordings are encrypted and stored on secure cloud servers. You control how long they are retained — 30, 60, or 90 days depending on your plan. Recordings are accessible only to the rep and their manager. We comply with Indian data protection guidelines and all recordings are stored within India.
Yes. Callzo integrates with major CRMs via API and webhooks. Every call, WhatsApp message, and field visit can be synced to your existing CRM. We have pre-built integrations for Zoho CRM, Freshsales, and LeadSquared. For other CRMs, our API allows custom integration. You can also use Callzo's built-in lead management if you don't have a CRM.
Yes, fully compliant. Callzo connects your WhatsApp Business number through Meta's official Cloud API. We handle the embedded signup flow — your team member logs in with their Facebook Business account, verifies the WhatsApp number with an OTP, and is live in under 10 minutes. No manual Meta approval wait. All template messages go through proper Meta approval before sending.
Callzo uses multilingual AI models trained on Indian English and Hindi. Accuracy is typically 88-94% for clear Hindi speech and 92-97% for Indian English. Transcription works best in quiet environments. Code-switching (Hinglish) is also supported. We are actively improving accuracy for regional accents and will support more Indian languages in Q2 2025.
Yes. The Tenant Admin dashboard shows live activity — who is on a call right now, which rep is checked in where in the field, WhatsApp conversations in progress, and upcoming sessions. Managers can also listen to call recordings, read AI insights, and see full daily performance stats for each team member.
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